Help centre
Short answers to what people ask most. Anything else: team@getmegabrain.com.
Credits and plans
- How credits workOne balance of credits pays for every model; the price is shown before you start.
- The free plan20 credits every month, no card.
- Plans comparedWhat each plan gives, and how many jobs run at once.
- Credit packsExtra credits on top of a paid plan.
- The Team planSeats for a team, sharing one pool of credits.
Billing and refunds
Making things
- A generation failed or is taking longFailed runs are free; very long ones end on their own.
- Why a request was declinedPrompts and uploads are checked; models refuse some results.
- Downloads and how long results are keptEvery result is in Assets, with a Download button.
- Who owns what you makeYou keep your rights in your uploads and results.
- Which model to useEach model page lists what it is best at, its lengths and its price.
- The agentOne brief; the agent plans the work and shows the price first.